About Regal Limousine

Started in 1983 by brothers Richard G. Ford and Paul S. Ford, Regal has steadily grown from a single car operation to a thriving 40 car, 65 chauffeur transportation leader in New England. Regal provides excellent sedan service to and from Portland International Jetport, Portland ME; Boston Logan Airport, Boston MA and Manchester Airport, Manchester NH. On February 7, 2001, Regal Limousine Service was judged to be the best large Limousine Operator in the country by Limousine & Chauffeured Transportation Magazine.

The Challenge

When Regal Limousine started providing service to and from airports in 1983, getting accurate flight information was a big problem. Regal's dispatchers had to make time-consuming calls to airline 800 numbers trying to verify customer flight arrival times. Further, they had no way of knowing the estimated time of arrivals (ETAs) on corporate jets. Limousines were often waiting at the curb for customers on delayed flights and customers who arrived early had to wait for their ride. Regal needed a reliable source for accurate flight information.

Our Solution

With FlightView Dispatch, Regal dispatchers can track every customer's flight on one screen on their computer. The information is automatically updated with accurate ETA's based on radar information. In addition, FlightView Dispatch provides flight status for both commercial and private jets. Now customers can count on their ride waiting for them, even if their flight arrives early or late.

Their Benefits

• Accurate flight status and estimated time of arrival
• Saves time and resources, no excessive wait time at curb, no continuous calling airlines for flight times
• Single source of information for all commercial airlines and private jets
• Can track diverted flights and have a car waiting at the arrival airport
• Never miss an airport pickup again
• Can tag flights in the morning and get automatic updates throughout the day
• Great selling tool for corporate accounts

Testimony

"FlightView Dispatch is essential to our operations. It helps us manage our fleet and driving staff and allows us to provide better service to our clients. Calling 800 numbers to get flight status is not always accurate and it's very time consuming. With FlightView Dispatch we can easily monitor our client's flights whether they are flying on commercial airlines or private jets."

Lyndy Burnham
The Hudson Group