Efficiency Through Good Customer Management

We know you don't have much control over weather or flight delays, yet you are responsible for accommodating travelers and their guests when local and remote weather or ATC causes disruptions. Providing accurate flight arrival and departure information can reduce your customer service demands, increase customer satisfaction scores and reduce visitor frustration, especially during blizzards, thunderstorms, hurricanes and peak travel.

Below you will find solutions that enable you to deliver flight status information over a variety of media and customizable formats to the traveling public. We also offer stand-alone software and reporting tools that allow your operations team to continuously track flights in real-time and compare airline reports with historical landing reports.

We encourage you to explore the products below or to contact us through the simple form to the right to begin a dialogue with an account manager who understands your needs.

Access

A direct feed to our renowned flight data.

Access is a suite of products that range from a direct XML datafeed where you can control the presentation and format of the data to fully hosted online solutions. Access includes in-terminal FIDS, online netFIDS and our highly-rated map images of flight progress.

  • XML for "do-it-yourself" data interfacing.
  • FIDS for online and in-terminal displays.
  • Flight Tracker for hosted online status.
Monitor

A visual snapshot of your airport's traffic.

Monitor is an online or in-terminal display that enables you to present your airport's air traffic to guests waiting in baggage claim or travelers on the concourses. Weather and traffic patterns show viewers why flight may be delayed despite clear skies over the airport.

  • Online or In-terminal air traffic display.
  • Weather overlay preempts traveler questions.
  • Visual snapshot engages airport guests.
Dispatch

Give operations the same tools as airlines.

Dispatch is a stand-alone software product that provides visual flight tracking of all IFR aircraft over U.S., Canadian, Caribbean and some international airspace. Your operations team can track irregular operations at all the airports that connect to yours. Anticipate delays before they become official.

  • Anticipate problems with weather looping.
  • See traffic bottlenecks for inbound flights.
  • Track landed position of diverted flights.
Archive

Historical landing reports for auditing.

Archive is a custom service offered by FlightView. Simply tell us what airlines or aircraft and what date(s) you are interested in and we will send you a comprehensive, accurate landing report in convenient electronic formats for distribution throughout your organization.

  • Verify commercial and private landings.
  • Compare scheduled aircraft vs. actual flown.
  • Study peak travel days for future planning.
Live!

Generate website enthusiasts and revenue.

Live! is a browser-based applet that enables your website visitors to continuously track a flight in real time from departure to arrival. Generate excitement, loyalty and customer satisfaction through this new service and gain incremental revenue through advertising or promotion of tenants.

  • Improves community and customer relations.
  • Enhance your airports online image.
  • Sell advertising to tenants or advertisers.
Buzz
FlightView Introduced Dispatch 4.7 at the NBAA Show in Savannah:full story
FlightView Partners with Tinbu on Multilingual Interactive Flight Tracking Module
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Access
Monitor
Dispatch
Archive
Live!


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