Fourteen New Airports Select FlightView to Improve Customer Travel Experiences
Fourteen airports have joined the more than 200 already using FlightView to share the industry's most accurate and actionable real-time flight information in an effort to ease the traveling public's woes. With 1 in 5 travelers experiencing a flight delay due either to bad weather, unavailability of an aircraft or mechanical problems (J.D. Power and Associates 2007 North American Airport Satisfaction SurveySM), these airports are taking a proactive approach to sharing flight information with travelers struggling to stay on schedule.
FlightView offers real-time visual displays of arrivals and departures on a high resolution satellite map. FlightView's product is customizable, providing high resolution real-event, real-time content including arrivals, departures, weather conditions and airport delays. FlightView displays give travelers the ability to view air traffic affecting their airports as well as any weather delays which could upset their immediate travel plans.
"Customer satisfaction and shorter lines at customer service counters benefit travelers and airlines immediately and for the long term," said the director of Dayton International Airport. "FlightView provides a visual display that gives our passengers and their families instant information they can use and understand."
Some of FlightView's latest airport installations include:
- Baltimore-Washington International Airport (BWI)-one of the 30 busiest airports in the U.S. and 1 of 3 international airports serving the Baltimore-Washington D.C. corridor
- Cincinnati/Northern Kentucky International Airport (CVG)-located in Boone County, Kentucky, the airport services more than 16 million passengers from the tri-state area
- Dayton International Airport (DAY)-ranked in the top 100 U.S. airports and within 90 minutes by air to 55 percent of the country's population
- Glynn County Airport Commission (BQK and SSI)-operates two airports serving Brunswick and the Golden Isles of Georgia
- Shreveport Regional Airport (SHV)-commercial hub airport servicing Shreveport and the surrounding region, including North Louisiana, East Texas and Southwest Arkansas
- Texas A&M University/Easterwood Airport (CLL)-owned and operated by Texas A&M University (TAMU), the airport is the sole facility within the Bryan-College Station metropolitan area and the Research Valley
- Tucson International Airport (TUS)-located on 8,244 acres 12 miles south of Tucson, passenger traffic has increased to more than 4 million passengers in the past year
"Airports are making a conscious effort to make travel less stressful for passengers," said Michael Benjamin, CEO of FlightView. "By looking up at a map and tracking their own flights-whether through a storm or via a connecting airport experiencing delays-travelers feel more in control and can better manage their travel plans on their own terms."
FlightView is the recognized provider of the most accurate, real-time flight information solutions for the aviation and travel industries. FlightView's Dispatch and FVXML products help aviation and travel professionals achieve superior customer service with actionable real-time information. FlightView's information displays can be seen at airport terminals and on the Web sites of the largest major airports, airline and travel companies. FlightView's software services and solutions are relied upon by the US government, the world's largest airlines, airports, aviation and travel professionals, ground transportation companies and news outlets. Founded in 1981, and headquartered in Boston, Massachusetts, FlightView has more than 20 years of experience in building and supporting mission critical systems for the FAA and the Volpe Center. To access real-time flight information online, visit FlightView Flight Tracker or FlightView Mobile Flight Tracker.
VP of Marketing